Does WooCommerce Offer a Good Checkout Experience on Mobile?

WooCommerce is a free open-source WordPress plugin, which makes it a popular platform for ecommerce business owners. If you’re just starting out, then it offers a fantastic foundation.

While free is great, it often isn’t in the long run. There comes a time when you need to step back and evaluate the tools you’re using, and see how they’re working for your customers. After all, their satisfaction is what drives business, so you have to cater to their needs.

Will consumers have the best WooCommerce checkout experience? Read on to find out its strengths and weaknesses.

Decent Checkout Customizations

You’ll definitely get custom checkouts with WooCommerce, which is excellent news.

However, many people have to customize the theme template file. You have to place buttons and other items in places to optimize the checkout experience.

Not very tech-savvy, or you don’t have much time or energy to spend experimenting with these elements? Then WooCommerce can be difficult to use.

A Lack of Responsiveness

The majority of consumers browse and shop on their smartphones, so a mobile-responsive design is necessary. That way, no matter what device they’re using, the columns and images change accordingly, and the display’s optimized.

A disadvantage of the WooCommerce checkout plugin is that it’s not responsive. Some users may not be able to properly see everything on their screen, which can cause them to get frustrated and abandon their cart.

One-Page Checkout

The good news is, WooCommerce has one-page checkout available. Those who wish to have an express checkout experience will be happy, as they can select products and complete purchases all on one page.

Theoretically, this process is quick, which can decrease cart abandonment rates.

Cumbersome Checkout Process

Yes, WooCommerce has a convenient one-page checkout option available. However, it can still be cumbersome to use for consumers.  This is especially true if you opt for their multi-step checkout page instead.

Both choices technically work on mobile, but they don’t necessarily provide customers with a positive checkout experience. Without putting the correct elements in, the process can be long and confusing, which will drive people away.

Slow Loading Times

Another con of WooCommerce is that it has slow loading times. When consumers have to tap their feet waiting for your checkout extension to work, they’ll say “forget it” and find other ecommerce stores that’ll offer smoother experiences.

In this age of instant gratification, a fast loading time will set you apart from your competition.

Get the Best WooCommerce Checkout Experience With Checkout Champ

This free platform can give your online shop a good start, but it’s not a forever solution. To offer your customers the best WooCommerce checkout experience, you’ll want to use Checkout Champ.

We have custom checkout extensions that offer a seamless and user-friendly mobile checkout solution. If you make the switch, then you’ll enhance customer satisfaction, reduce cart abandonment, and unlock greater sales potential on your WooCommerce-powered online store.

Schedule a demo with us now if you want to see what Checkout Champ can do for you.